If you have a PayPal account that you have not used in the past 12 months, you will probably want to know that PayPal is implementing an “inactivity fee” as of December 15, 2021.
We’ve introduced an inactivity service fee to maintain accounts that are inactive. The applicability of the service fee is limited and intended to only impact eligible accounts that haven’t been active within the past 12 months (or are exempt for some other reason).
The User Agreement permits PayPal to assess a fee to eligible inactive accounts. Only eligible accounts with no activity in the previous 12 months will be charged an inactivity service fee. The fee will be the lesser of $20 CAD or the remaining balance in the account if less $20 CAD. Accounts with zero balance won’t be impacted and this charge won’t result in any negative balance.
Notifications to inactive accounts began on December 15, 2021 and advise simple actions to take before December 15, 2021 to avoid the fee:
Log-in to your account; or
Shop wherever PayPal is accepted; or
Send money to friends & family, or vendors for goods & services; or
Withdraw money from your account; or
Donate to a charity with your account
For more information see the Policy Updates section of the PayPal Legal Agreements page.
Note: Managed accounts and accounts held by customers in the province of Alberta, which have a balance of more than $250 CAD and which have been inactive for less than five years, are excluded.